This blog discusses the importance of installation guides for customers, how they are created, who is responsible for them, and the planning process involved in creating the ultimate installation guide.
Best Practices for Creating User-Friendly Software Manuals
This blog contains information on creating award-winning user manuals that customers will benefit from while using their software applications.
https://www.madcapsoftware.com/blog/software-manual-best-practices/
How to Reuse Existing Content to Make a Chatbot
This blog discusses how content can be included when creating a chatbot for your business or industry. The article goes over the definition of a chatbot, examples, and a step-by-step guide to creating an intelligent chatbot using existing content.
https://www.madcapsoftware.com/blog/reuse-existing-content-make-chatbot/